Reimbursements & Claims
Recover money tied up in lost inventory.
Amazon may owe you reimbursements for lost inventory you have not spotted. We investigate discrepancies in inbound shipments and the fulfillment network, prepare eligible claims, and follow them through—with no fixed service fee.
What’s included
Find the loss. Build the case. Track the recovery.
Inbound shipment losses
Review shipment quantities, receiving records, tracking, and available delivery evidence to investigate inventory reported missing on arrival.
Inventory lost in fulfillment
Investigate inventory shown as lost within Amazon’s fulfillment network and check available adjustments and reimbursement records.
Evidence & claim preparation
Organize genuine invoices, proof of ownership, shipment records, and other supporting information required for eligible cases.
Follow-up & reconciliation
Track case responses, coordinate additional evidence, review reimbursement decisions, and reconcile outcomes against the reported loss.
This service focuses on lost-inventory reimbursements, not customer refunds or general fee audits. Eligibility, deadlines, evidence requirements, and reimbursement amounts are determined by Amazon. Recovery cannot be guaranteed.
Our fee follows your recovery
No fixed fee. A small share of what we recover.
Lost inventory can leave money unclaimed without you realizing it. We do the investigation and follow-up, and charge a small percentage only on reimbursements we recover for you.
Let’s discuss your project
Have missing inventory that needs a closer look?
Tell us about your products, marketplace, and priorities. We’ll agree the right scope and next steps.